C.E. AND EVENTS

Treating Challenging Patients with Richard Small, J.D.

Sponsored by Fortress InsuranceREGISTERNOWbuttonLW

Small webCourse Description: Dealing with challenging patients is part of dentistry.  Because every situation is different, there is no “standard” way of addressing these issues.  This course will review some of the common problems that dentists are confronted with in everyday practice.  Withdrawing from care and patient abandonment will be discussed in detail and actual cases will be presented to illustrate how to handle these situations from a legal and ethical perspective.  Standard risk management principles, such as communication, documentation, and informed consent will also be discussed.  Supervised neglect will be addressed in periodontal situations, and implant, orthodontic, and extraction cases will be presented and risk management principles offered to help reduce your liability and provide better, safer care for your patients.

Course Objectives - Upon completion of this course, participants should be able to:

  • Understand discussed risk management strategies and apply those strategies to situations that arise in everyday practice.
  • Understand the legal and ethical considerations in obtaining informed consent, withdrawing from care,patient abandonment, and supervised neglect cases.
  • Understand the importance of the patient/doctor relationship and how the overall relationship contributes to patient care, outcomes, and potential liability issues.
  • Discuss the importance of documentation, what to include, and how it is your best defense in a claim or lawsuit.


Richard Small practices law in Michigan. He spent the first 20 years of his law practice defending dentists in court in Michigan and other states. He became an insurance agent for OMSNIC and Fortress in 2000. Small is the executive director and general counsel for the Michigan Society of Oral and Maxillofacial Surgeons, and the Great Lakes Society of Oral Surgeons. He also represents the Council of Michigan Dental Specialties.

1 C.E. hour, practice management, lecture

FREE for LDA members
$50 for non-members

 

 

altFortress Insurance Company - A professional liability company created by dentists, for dentists. To learn more about how Fortress can protect you and your practice, call Stormy Blair at 985-674-3886, 1-888-503-5547, or This email address is being protected from spambots. You need JavaScript enabled to view it.. The professionals at Brown & Brown of LA Association Services Professionals, the LDA endorsed professional liability insurance marketing agency, have been serving the insurance needs of dentists throughout the South for over 30 years. Located in Mandeville, La., the staff combines prompt, professional service with the personal care their clients deserve. 


 AGD PACE logo forwebApproved PACE Program Provider
FAGD/MAGD Credit
Approval does not imply acceptance
by a state or provincial board of
dentistry or AGD endorsement
7/1/2017 to 6/30/2020
Provider ID# 219248

 
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7833 Office Park Blvd.
Baton Rouge, LA 70809
(225) 926-1986  |  (800) 388-6642
(225) 926-1886  Fax
info@ladental.org

Links with this symbol are password protected for LDA members only.
7833 Office Park Blvd.
Baton Rouge, LA 70809
(225) 926-1986  |  (800) 388-6642
 Fax (225) 926-1886
info@ladental.org