Hurricane Preparedness

Governor's Office of Homeland Security & Emergency Preparedness  -

To apply for FEMA assistance, visit

The LDA staff will assist members in any way they can in hurricane preparation and recovery. The office can be contacted directly at 1-800-388-6642 or 225-926-1986. You can also e-mail us at If you need a specific staff member, click here for a staff directory. 

In the case of emergency, we would like to here from or about members who may be in need of assistance. Please send us an email or call us and let us know your status if your area has been impacted. Any member from any part of the state who has damage or needs help should also contact us. ADA and LDA disaster grants are available to those with damage. See below for more info and grant applications.

Ward Blackwell -

Annette Droddy - or

Sharon Elliott -

Debra Bagley -

Endorsed Company Information and Insurance Carriers:

  • LDA's endorsed insurance carrier, Brown & Brown of LA (formerly Robert Ellis and Associates), can be contacted by calling  or emailing Contact Stormy Blair or Donna Hebert at 985-674-3886 or 1-888-503-5547, ext. 3886, or  or

    If their staff must evacuate or they have no electricity, LDA members may contact Stormy Blair's cell at 985-264-5063 or Hallie Kane’s cell at 985-373-5682. Brown & Brown staff also advise that if for some reason phone service goes down, then you should call directly to your carrier.  Most LDA members are with Travelers.  The number  is 1-800-238-6225.  Some LDA members are with CNA.  That number is 1-800-925-2756.  

    For flood claims:

    American Bankers = 1-800-423-4403
    Travelers Flood = 1-800-356-6670
    Service Ins Co = 1-941-746-4107


  • LDA members who have Bank of America credit cards and need to reach them can contact customer service at 1-800-432-1000. 


LDA Foundation Grants for Disaster Relief

Download as a Word file or as a PDF
You can type directly into the Word file and save and email in to the LDA.

ADA Foundation Grant Information and Resources

The purpose of ADA Foundation Disaster Assistance Grant Program is to provide assistance to members of the dental profession who are victims of disasters and support provision of emergency dental care in areas affected by disasters.

Additional Disaster Preparedness Resources for dentists are available on the ADA’s Disaster Planning and Recovery Page.


Miscellaneous Phone Numbers and Web Sites

Department of Insurance Offers Resources for Policyholders Impacted by Hurricane Isaac: As Louisiana homeowners begin to assess the damage caused by Hurricane Isaac, Insurance Commissioner Jim Donelon is offering advice and resources for property owners to assist them in filing a claim and working with insurance adjusters and agents. The Louisiana Department of Insurance (LDI) website includes step-by-step guidance, and the Post Disaster Insurance Guide available there contains information on filing a claim for hurricane damage, minimizing your loss, cleaning up after the storm, things to consider when hiring a contractor, dealing with health insurance, life insurance or business insurance after a storm, and much more.

Governors Office of Emergency Preparedness (Many resources, packing lists and preparation lists)  or

Commissioner Donelon stated that the Louisiana Department of Insurance’s call center will be available to assist consumers with their insurance questions and concerns throughout the event. The toll-free number is 1-800-259-5300. Consumers can also submit questions via email to LDI info and tips can be found at

Louisiana Department of Health & Hospitals - Tips and info on road closures, electrical safety, evacuating with pets, returning home, and much more!

Demco Stormwatch -

Louisiana Department of Children & Family Services
1-888-LAHELPU (1-888-524-3578)

Office of Public Health Director/State Registrar & Vital Records and Statistics

Jefferson Parish Government -

The City of New Orleans -

Louisiana Department of Social Services -

Louisiana Department of Transportation and Development -

Louisiana State Police -

National Weather Service -

OSHAs Hurricane Recovery Information -

Louisiana Department of Insurance -

Federal Emergency Management Agency (FEMA) -

Centers for Disease Control and Prevention (CDC) -

For more information:


Members of Congress -- Your U.S. senators and representatives will have staff available to assist you should a disaster or terrorist act affect your area. They will be able to provide you with the latest information about federal resources that are available and often local resources as well. You can contact them by calling the Capitol Switchboard at (202) 224-3121.


The American Red Cross -- The American Red Cross and its local chapters are a helpful resource to contact following a disaster. Information is available by calling 1-866-GET INFO (438-4636) or by visiting the Red Cross website.

State and Local Assistance
-- State and local governments provide emergency relief assistance. Check local telephone listings to find the contact information for your state’s office of emergency management or similarly named agency. Or, call your local police or fire department. Many states and localities provide special assistance for the disabled and people with special needs. Contact your state or county office of emergency management (or similarly named agency) to learn what emergency services may be available for the disabled, including special shelters that will accommodate the disabled, or transportation assistance in the event of an evacuation. You may need to register in advance for this special assistance.


NAIC Disaster Preparedness Insurance Tips

• Take an inventory of your valuables and belongings. This includes taking photographs or a video of each room. This will help your insurance company process claims more quickly by providing documentation of your belongings.

• To enable filing claims more quickly, keep sales receipts and/or canceled checks. Also note the model and serial numbers of the items in your home inventory.

• To protect your belongings in case disaster strikes, make sure you have adequate insurance coverage and that your insurance policies are up to date.

• Store copies of all your insurance policies in a safe location away from your home that is easily accessible in case of disaster. You might want to store your policies and inventory in a waterproof, fireproof box or in a safe, remote location such as a bank safe deposit box. Consider leaving a copy of your inventory with relatives, friends or your insurance provider and store digital pictures in your email or on a Web site for easy retrieval.

• Know what is (and is not) covered by your insurance policy. You might need additional protection depending on where you live.

• Appraise your home periodically to make sure your insurance policy reflects home improvements or renovations. Contact your insurance provider annually to review and update your insurance policy as needed.

• Keep a readily available list of 24-hour contact information for each of your insurance providers.

• Find out if your possessions are insured for the actual cash value or the replacement cost. Actual cash value is the amount it would take to repair or replace damage to your home or possessions after depreciation. Replacement cost is the amount it would take to repair or replace your home or possessions without deducting for depreciation. Speak with your insurance provider to determine whether purchasing replacement coverage is worth the cost.

• As you acquire more valuables — jewelry, family heirlooms, antiques, art — consider purchasing an additional “floater” or “rider” to your policy to cover these special items. These types of items typically are not covered by a basic homeowners or renter’s insurance policy.

• Remember to include in your home inventory those items you rarely use (e.g., holiday decorations, sports equipment, tools, etc.)

• Speak with your insurance provider to find out if your policy covers additional living expenses for a temporary residence if you are unable to live in your home due to damage from a disaster.

Emergency Preparedness Checklist:

Send copies of important documents to your out-of-town contact person.

Have a pet care plan. Shelters do not always accept pets. Contact your local animal shelter.

Prepare a medical information list that includes the names and contact information for medical providers, health insurance information, medications you use, adaptive and support equipment you use, allergies and sensitivities and special care instructions.

Items for a Disaster Supply Kit include: nonperishable food, bottled water, non-electric can opener, paper/plastic utensils, toiletries/personal hygiene items, water purification tablets, important documents, First Aid Kit, flashlight and batteries, bug repellent, sun-screen, battery operated radio, booster cables, auto tire repair kit.

Important Family Documents:

(Keep these records in a waterproof, portable container)

[ ] Copy of will, insurance policies, contracts, deeds, stocks and bonds
[ ] Copy of passports, Social Security cards, immunization records
[ ] Record of credit card accounts
[ ] Record of bank account numbers, names, and phone numbers
[ ] Inventory of valuable household goods, important telephone numbers
[ ] Family records (birth, marriage, death certificates)
[ ] Copy of Supplemental Security Income award letter



Price Gouging Law in Effect 

Attorney General Buddy Caldwell reminds citizens and businesses that Louisiana price gouging laws are in effect following the state of emergency declaration from Governor Bobby Jindal as a result of conditions created by Tropical Storm Isaac. Price gouging occurs when a seller prices merchandise much higher than is reasonable or fair. The price gouging statute prohibits the raising of prices above the pre-emergency levels unless there is a national or regional market commodity shortage. This means that sellers of gasoline and petroleum products, hotels, motels, and retailers are prohibited from raising prices during this state of emergency unless they incur a verifiable spike in the prices they have to pay as part of doing business. The price gouging laws carry both civil and criminal penalties.
This state of emergency extends from August 26, 2012 through Tuesday, September 25, 2012, unless terminated sooner. If you suspect price gouging, please contact the Louisiana Attorney General’s Office at 800-351-4889 and your local law enforcement officials.


NAIC Post-Disaster Insurance Tips

• Call your agent or insurance company’s claims hotline and file your claim as soon as possible. Remember to have your policy number and other relevant information readily available. Your policy might require that you make the notification within a certain time frame.

• Collaborate with your insurance company. Ask what documents, forms and data you will need to file a claim. Provide your insurance company with accurate, detailed information. Incorrect or incomplete information will cause a delay in processing your claim.

• Keep a log of all conversations with insurance companies, creditors or relief agencies. Keep copies and records of all correspondence. Write down information about your telephone and in-person discussions, including the date, name and title of the person you spoke with and what was said. Also keep a record of your time and expenses.

• If your home is damaged to the extent that you cannot live there, ask your insurance company if your policy covers additional living expenses.

• Take photographs or a video of the damage.

• Your homeowners and auto policies might require you to make temporary repairs to protect your property from further damage. If possible, take photographs or a video of the damage before making temporary repairs.

• Save all receipts from the temporary and permanent repairs covered by your insurance policy. Your policy should cover the cost of these temporary repairs.

• You might want to postpone permanent repairs until your insurance company has inspected the property and you have reached an agreement on the repair costs. Be prepared to provide the claims adjuster with records of any improvements you made prior to the damage.

• When possible, determine what it will cost to repair your property before you meet with the claims adjuster. Ask the claims adjuster for an itemized explanation of the claim settlement offer.

• If the first offer made by an insurance company does not meet your expectations, be prepared to negotiate the offer.

• Secure bids from multiple contractors. Ask for at least three references and check with your state licensing board and the Better Business Bureau about the contractor’s record. Ask for proof of necessary licenses, building permits, insurance and bonding. Record the contractor’s license plate number and driver’s license number.

• Be wary of contractors who demand payment in full before work is completed. If the contractor needs payment to buy supplies, accompany the contractor and pay the supplier directly.

• If you cannot cover all of your living expenses following a disaster, contact your creditors to negotiate a payment plan.

• If you are injured in the disaster, ask your physician to provide your insurance company with details about your treatment, medical conditions and prognosis.

• If you suspect a medical provider is overcharging, ask the insurance company to audit the bill and verify whether the provider used the proper billing procedure.

• If there is a disagreement about a claim, ask the company for a written letter explaining the reason for the denial and the specific policy language under which the claim is being denied. If you have any questions regarding the fairness of your settlement, contact your state insurance department for assistance.

Whom to Contact About Replacement of Important Documents:

Driver's License


Department of Motor Vehicles

Government Issued ID


Contact the issuing authority

Insurance policies


Your insurance agent or company

Military discharge


Department of Veterans Affairs, papers
225-922-0500, 1-800-827-1000 or TDD/TTY 1-800-829-4833



State Department—Passport Services,
202-955-0430 (24 hours)

Birth, death and marriage certificates


Bureau of Records in the appropriate state

Social Security or Medicare cards


Local Social Security office, 1-800-772-1213 or TDD/TTY 1-800-325-0778

Credit cards


The issuing companies as soon as possible



Contact issuing financial institution



Contact issuing financial institution

American Express





1-800-discover (1-800-347-2683),
TDD/TTY 1-800-347-7449

Titles to deeds


Records department of the area in which the property is located

Stocks and bonds


Issuing company or your broker



Your attorney

Income tax record


The IRS center where filed, your accountant or

Citizenship papers


Bureau of Citizenship and Immigration Services, 1-800-375-5283

Mortgage papers


Lending institution




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