The Louisiana Department of Health (LDH) announced in February its intent to contract with two dental administrators for Medicaid. The Department selected DentaQuest USA Insurance Company, Inc. and MCNA Insurance Company d/b/a MCNA Dental Plans. The LDA has received several calls from members questioning the requests from DentaQuest to sign up and we have asked LDH to send an official statement to providers. Until then, know that this is a legitimate request from DentaQuest to credential, and that they will have approximately half the state MCO Medicaid contract starting Jan. 1, 2021. You do not have to choose one or the other. You can be a provider with both MCNA and DentaQuest.
The LDH press release can be found at http://ldh.la.gov/index.cfm/newsroom/detail/5447.